SONIC DRIVE-IN JOB DESCRIPTION
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POSITION: CARHOP
IMMEDIATE SUPERVISOR: MANAGER
ON DUTY
STATUS: HOURLY,
NON-EXEMPT
GENERAL PURPOSE OF JOB: Serves and delivers
quality food in a clean, safe, and efficient manner so that guests
will have an enjoyable experience at the Sonic Drive-In.
ESSENTIAL JOB DUTIES:
- Ensures that temperature, packaging, appearance, presentation,
and service of all menu items meet operational standards.
- Carries and balances a tray weighing up to 25 pounds.
- Greets all guests in a polite and friendly manner with a smile.
- Delivers and serves quality food and beverages to guests at each
delivery point (cars parked in stalls and patio) in a timely manner.
- Displays the importance of placing guests’ needs first on
a consistent basis.
- Responds to guests requests in a respectful manner. Promptly reports
complaints to a member of the drive-in management team.
- Makes accurate change quickly and efficiently.
- Clears trays and trash from guests’ cars, patio, Drive-Thru
parking lot and property.
ADDITIONAL DUTIES:
- Wears required uniform and appropriate personal protective equipment
as outlined in the Sonic Drive-In operations manual.
- Performs other job related duties as assigned or required including,
but not limited to, preparing drinks, ice cream menu items or taking
guests orders when necessary.
QUALIFICATIONS AND JOB REQUIREMENTS:
- Effective communication skills
- Basic math and basic reading skills
- Ability to follow directions
- Ability to work irregular hours, nights, weekends and holidays
- Complies with all Sonic Drive-In policies and procedures, and all
health and sanitation laws and regulations
- Successfully completes and follows requirements of all STAR certification
and other Sonic Drive-In training programs.
- Continuous standing, bending, stooping, lifting, stretching and
frequent over-head lifting will be required when staging, preparing
or packaging menu items and/or cleaning.
- Frequent moving in and out of drive-in when delivering food.
- General knowledge and understanding of the restaurant industry
or retail operations preferred, but not required.
ENVIRONMENT: Exposure to extreme temperatures
based on variable weather conditions.
SONIC MISSION STATEMENT: To become America’s
most-loved restaurant brand.
SONIC CORE VALUES
At Sonic, we value:
- Respect for everyone touched by the Sonic brand.
- Entrepreneurial spirit and the power of the individual.
- Importance
of relationships as a way of life.
- Doing different, special and better things to surprise and delight
everyone touched by the Sonic brand.
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