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CARHOP

SONIC DRIVE-IN JOB DESCRIPTION


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POSITION: CARHOP
IMMEDIATE SUPERVISOR: MANAGER ON DUTY  
STATUS: HOURLY, NON-EXEMPT

GENERAL PURPOSE OF JOB:  Serves and delivers quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In. 

ESSENTIAL JOB DUTIES: 
  1. Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
  2. Carries and balances a tray weighing up to 25 pounds. 
  3. Greets all guests in a polite and friendly manner with a smile.
  4. Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner.
  5. Displays the importance of placing guests’ needs first on a consistent basis.
  6. Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
  7. Makes accurate change quickly and efficiently.
  8. Clears trays and trash from guests’ cars, patio, Drive-Thru parking lot and property.

ADDITIONAL DUTIES:
  • Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
  • Performs other job related duties as assigned or required including, but not limited to, preparing drinks, ice cream menu items or taking guests orders when necessary.
QUALIFICATIONS AND JOB REQUIREMENTS:
  • Effective communication skills
  • Basic math and basic reading skills
  • Ability to follow directions
  • Ability to work irregular hours, nights, weekends and holidays
  • Complies with all Sonic Drive-In policies and procedures, and all health and sanitation laws and regulations
  • Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs.
  • Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
  • Frequent moving in and out of drive-in when delivering food.
  • General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.

ENVIRONMENT:  Exposure to extreme temperatures based on variable weather conditions. 

SONIC MISSION STATEMENT: To become America’s most-loved restaurant brand.

SONIC CORE VALUES

At Sonic, we value:

  • Respect for everyone touched by the Sonic brand.
  • Entrepreneurial spirit and the power of the individual.
  • Importance of relationships as a way of life.
  • Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.




or download a PDF application.
Don't have Adobe Reader? Download it here.